Why don’t the customers folders share automatically?

Table of Contents

Automatic folder sharing #

The reason links need to be manually sent is becuase the Vidiot program creates the folder structure on the local server. At the point of creation the customer shared-folder does not exist on the cloud. Furthermore, if your internet is slow and you have a large amount of customers it may be a few hours before your customer’s folders are actually sync’d to the cloud. We cannot create sharing links for folders that do not exist on the cloud. We must wait until the folder exists on the cloud before we can create a sharing link.